Jastram Technologies Ltd
Order Fulfillment Specialist – BC
Jastram Technologies is looking for an experienced and exceptional order fulfillment professional. The right individual for this role is one who is customer focused, highly organized and energized by the prospect of contributing to the growth in an opportunity rich environment.
This is a senior position and while you will be reporting directly to the National Sales Manager your prime responsibility will be to support outside sales staff to meet customer expectations by ensuring that orders are delivered to customers on time and to specification.
- Prepares and provide quotations originating either directly from customer inquiries or via outside sales staff.
- Enters orders
- Coordinates shipping
- Performs administrative tasks
- Create purchase orders to suppliers and confirm delivery dates with customers and/or Sales Managers
- Track and manage orders to ensure that they are delivered in accordance with the Jastram Technologies' customer service standards
- Track costs on orders to ensure all costs are included and accounted for on invoices to customers (freight charges, service travel, etc.).
- Provide backup assistance to similar positions located in other offices
The following will be advantageous to any candidate:
- Background in the marine industry
- Technical aptitude and interest – Jastram Technologies sells technical products and will provide appropriate training
- Experience working with an ERP system such as Syspro
- Experience working with CRM such as Dynamics
- Excellent verbal and written communications skills including a strong telephone presence
- Ability prioritize, and manage time effectively
All Jastram team members are expected to live out the company values of being respectful, responsible, and innovative.