Friday, 20 June 2014 03:11

New complaint mechanism established for the drayage sector

A new whistleblower service has been launched for the container drayage community in the Lower Mainland to provide a way truck drivers to voice concerns about such things as trucking company compliance with Joint Action Plan remuneration rates, truck licensing or driver harassment. The service is a collaborative effort by Port Metro Vancouver and the provincial Ministry of Transportation and Infrastructure. Those wishing to file a report can do so online, via a 24/7 telephone service, by fax or by mail. The 1 877 713-5109 toll-free telephone service, called Drayage Confidence Line, is administered by an independent, third-party organization that will forward drivers’ concerns to the appropriate agency for follow-up.  Concerns involving driver remuneration will be investigated by the Container Dispute Resolution Program and, where necessary, disciplinary measures will be taken.

Read 2559 times Last modified on Friday, 20 June 2014 03:14
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